Shipping policy
Shipping Policy
At Sun People Co., we aim to provide efficient and reliable shipping for all of our customers.
Shipping Times
- Orders are typically processed within 1-3 business days.
- NZ nationwide courier usually takes 1-3 business days.
- International shipping varies, but usually within 7-14 days.
Shipping Rates
- Shipping rates are calculated based on your location and the shipping method selected at checkout.
International Shipping
- We offer international shipping to select countries. Please note that international shipping times may vary.
- Import duties, taxes, and customs fees may apply and are the customer’s responsibility.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information to follow your package. We use Aramex couriers.
Shipping Issues
- If your order is delayed, lost, or arrives damaged, please contact us at hello@sunpeopleco.com, and we will work to resolve the issue as quickly as possible.
For any further questions regarding shipping, please get in touch.